Question 1

Which payment methods do you accept?

Accepted Answer

We accept major credit & debit cards. Payment is processed securely at the time of booking or at your appointment.

Question 2

What if I’m late?

Accepted Answer

If you arrive late, we may need to shorten or reschedule your appointment so as not to impact other clients. If you’re more than 10 minutes late, your session may be considered a no-show.

Question 3

Can I cancel or reschedule?

Accepted Answer

Yes, please cancel or reschedule at least 24 hours before your appointment. Cancellations within 24 hours or no-shows may incur the full service charge.

Question 4

Which payment methods do you accept?

Accepted Answer

We accept major credit & debit cards. Payment is processed securely at the time of booking or at your appointment.

Question 5

What if I have a sensitive skin condition or medical issue?

Accepted Answer

Please let us know your full medical/skin history before booking. We may require a consultation or decline certain treatments for safety reasons.

Question 6

Do you offer refunds?

Accepted Answer

Services are considered delivered once completed, so refunds are not offered. (See full Refund Policy page for details.)

FAQ